IT Support · DevOps · Consultancy

In real environments we often see that up to ~60% of traffic may be bots/crawlers/User-Agents . We analyze access logs , apply GeoIP, User-Agentpolicies, Sucuri/Cloudflare WAF & DDoS rules, and BitNinja so that productive traffic remains the priority.

IT Support & DevOps services

Want us to run it immediately?

Send us a few basics (CMS/stack, traffic, pain points)
and we’ll start a safe on-boarding right away.

Request an assessment

Short audit & recommended steps

Is it urgent?

Immediate technical assistance / incident

Book a call

Schedule a technical scoping call

We can immediately take over your server’s technical matters

We can start now to stabilize and manage your server/cluster with a secure, fast on-boarding.

What we do in the first hours

  • Access & Health Check secure access, OS/Web/DB checks, resources and security posture.
  • Monitoring Online : connect to Zabbix with basic dashboards & alerts.
  • WAF & Traffic Hygiene Sucuri/Cloudflare rules,GeoIP _ User-Agent policies to reduce noise.
  • Backups : configure/verify Proxmox Backup Server (PBS) , retention, test-restore checks.
  • Hardening BitNinja updates, rate-limits & protection for admin endpoints.

What we deliver next

  • Short audit report with findings and priorities.
  • Runbook/Playbook for incidents, deploys, backups/restore.
  • Improvement plan : caching strategies, DB tuning, WAF fine-tuning, capacity planning.
  • Agreed escalation and clarified response times.

Services we provide

We focus on a few proven tools — and go deep with them.

Zabbix 24/7 Monitoring

Infrastructure/application monitoring with alerts & escalation. Correlate metrics withaccess logsfor spikes/latency and targeted action.

  • Dashboards & notifications
  • Escalation policies
  • Capacity & trend analysis

BitNinja Security

Multi-layer protection: WAF/IPS, IP reputation, bot control, malware scanning & honeypots. Foundation for Traffic Hygiene,

  • Server-level WAF/IPS
  • Bot & reputation filtering
  • Custom rules / hardening

Sucuri WAF & DDoS

Edge WAF/DDoS with GeoIP & User-Agent policies. Filter crawlers/scrapers without harming official search bots or legitimate international traffic.

  • WAF rules & rate-limits
  • GeoIP policies & exceptions
  • User-Agent allow/deny & challenges

Cloudflare CDN, WAF & DDoS

Global CDN, smart caching and an extra WAF/DDoS layer. Combine rulesets, page rules and bot management per route/endpoint.

  • CDN & smart caching (HTML edge cache where it fits)
  • Firewall rules, bot/challenge modes
  • Page rules, redirects, TLS optimization

Proxmox Backup Server (PBS)

Enterprise backups with local repositories & offsite targets. Retention, verification (test restores) and DR playbooks.

  • Local + offsite targets
  • Retention & verification
  • DR planning (RPO/RTO)

Performance & Reliability

App/web/DB tuning, caching layers (Redis/Memcached), PHP-FPM/LSAPI optimization, runbooks for stability.

  • Cache strategies & invalidation
  • DB/index tuning & connection pooling
  • Zero-downtime practices

Web/Email Optimization & Security

We deeply tune web servers, caching, databases and email stack for maximum performance and security.

  • LiteSpeed & OpenLiteSpeed optimization (LSAPI, QUIC/HTTP3, cache policies)
  • Apache & NGINX tuning (workers, keep-alive, gzip/brotli, TLS)
  • Caching : Redis/Memcached layers, full-page/fragment caching, CDN integration
  • MariaDB/MySQL tuning : innodb params, query/index analysis, connection pooling
  • CDN : Cloudflare rules, cache keys, page rules, image optimization
  • Debugging/Tracing : logs, slow queries, 5xx analysis, profiler hooks
  • Firewalls & CSF : policy hardening, rate-limits, country/IP allowlists
  • Dovecot/Exim : anti-brute force, SMTP auth/relay policies, SPF/DKIM/DMARC
  • DDoS mitigations : Sucuri/Cloudflare edge + server-side BitNinja
  • User-Agent blocks & bad bots allowlists for legitimate crawlers, challenges/blocks for scrapers

Ανάλυση Access Logs & Traffic Hygiene

We measure what is actually happening in the logs and take evidence-based decisions for filtering, security and performance.

1) Collection & Normalization

We aggregateaccess logsfrom web servers (Apache, NGINX, LiteSpeed/OpenLiteSpeed) and normalize (UA, IP, ASN, Path, Status, Bytes, TLS, Country).

  • Separate human traffic vs bots/crawlers
  • Unify multiple hosts/containers
  • Enrich with GeoIP & ASN

2) Metrics that matter

We don’t just look at “hits”. We examine rates, patterns and correlations with latency/errors.

  • Bot rate (often up to ~60% in some environments)
  • Top UAs/IPs/ASNs and hot paths (/wp-login.php /cart /api
  • Spikes & anomalies vs Zabbix (CPU/IO/RAM, latency, 5xx)

3) Filtering policies

Based on findings we apply targeted policies on Sucuri/Cloudflare (edge) and BitNinja (server):

  • GeoIP block/challenge countries outside your audience, with exceptions (corporate IPs, partners, travelers/VPN).
  • User-Agent : allowlist official bots with reverse DNS/ASN validation ), blocklists for headless/malicious UAs, JS/Cookie challenges
  • WAF rules : rate-limits, route-based rules (e.g. stricter on /wp-admin /api

4) Impact checks & optimization

After rollout we perform gradual rollout and monitor the impact on performance, errors and SEO.

  • A/B or canary testing on a small traffic slice
  • Track changes in latency, error budgets, conversion
  • Fine-tune rules, add exceptions for legitimate tools

Why it matters

Filtering noise means cleaner analytics, fewer scraper spikes, steadier UX and resource savings (CPU/IO/TLS/bandwidth).

What we don’t do

No cloaking and no blocking of legitimate crawlers or assistive technologies.

What Our Customers Say

We've helped hundreds of clients with custom server solutions, enabling them to operate much more efficient and secure than they ever did before.

Excellent service! One of the few professionals in the field, instant support, and very good value for their prices! Recommended.

Fotios Zab.

Partners since 2018. Excellent services and support whenever I have needed anything. The services they provide on their infrastructure adapt very easily and quickly to any need that has arisen without downtimes, etc.

Nikos An.

With their help, we transferred our e-shop and the entire package to Hostnox, with zero downtime, and now we enjoy super-fast hosting and excellent service whenever needed. 100% professionalism. A trial will convince you!

Panos K.

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